Frostbyte Media / Built for your business

AI Receptionist Services

A better first hello. A clearer next step.

Give callers a helpful starting point, whether they need an answer, want to discuss a service, or need someone to call them back. Frostbyte Media builds AI receptionists around your business information and the questions your team actually needs answered.

Discuss your project →Call (716) 330-1066

A receptionist shaped around your business

We configure the conversation using your approved service descriptions, office information and frequently asked questions. The receptionist identifies itself as AI, explains what it can help with, and asks one question at a time. When an answer is outside the information you provide, it can collect a message for your team instead of inventing one.

From phone call to useful intake

Capture a caller's name, callback details, reason for calling and the information relevant to your workflow. An insurance agency might collect details for a home, auto or business quote request; a creative studio might ask about project goals, existing tools and a desired timeline. Your team remains responsible for advice, quotes and decisions.

Transcripts and human handoffs

Review conversation records and structured answers in a private dashboard. Search calls, track review status and download a text copy. Configure caller-requested transfers around your business hours, with callback collection outside those hours. Phone-provider compatibility and transfer behavior are tested as part of the setup.

What we need to get started

Bring your business information, existing phone provider, common call types and preferred handoff rules. We will agree on the intake questions, data storage and review process, then test realistic calls before launch. Pricing and delivery depend on scope and integrations.

Questions before we start

Can it work with an existing business number?

Often, through forwarding or a supported phone integration. We review your provider and number setup before confirming compatibility.

Can callers still reach a person?

Yes. We can configure requested transfers during agreed business hours and collect callback details when a person is unavailable.

Can it answer every question?

It answers from the information approved for your business. Unanswered questions can be captured for human follow-up.

Tell us what you want to make easier.

Our AI receptionist can answer service questions and collect your project details. Human transfers are available Monday-Friday, 9 a.m.-5 p.m. Eastern. Your answers are saved for our team to review.

Call (716) 330-1066 Send a project inquiry